Sometimes common sense doesn’t seem so common. In an increasingly digital age, it’s important that people can form their own opinions and problem solve using the facts at hand - otherwise known as critical thinking.
When everyone on your team is able to think critically, you’re more likely to have improved collaboration and cooperation, problem solve quickly, and make better decisions. While common sense isn’t really something that can be learned - critical thinking definitely is. Business leaders and smart managers will find that investing in critical thinking improvement is always worth their time. Here are some of our favorite critical thinking exercises to help your work team enhance their cognitive skills.
10 Critical thinking exercises for work teams
What is a critical thinking exercise, anyway? Simply put, they are activities designed to help people build and flex their brain muscle. Having better critical thinking capability is helpful in many areas, both personally, and professionally. When it comes to the workforce specifically, critical thinking helps with comprehending or analyzing data, problem solving, breaking down abstract ideas - and generally working smarter, not harder.
If you feel like your team could use a boost in these areas, why not pull them together for some fun and engaging critical thinking exercise?
1. Explain the problem
You can’t solve a problem that you don’t understand fully. Many times, this is why proposed solutions don’t end up working - they’re not addressing the real issue at hand. To help with that, try this activity with your team. Come up with a problem for them to solve. It can be a generic “what if” scenario, or a specific case study for a real client. If there is a problem you all have been challenged with for a while, you might start there. Explain everything clearly, and then have the next person explain to the group as well. Did they capture the correct information? Do they have a clear understanding of what the issues are? Then have the person they explained to pass along the information. The goal isn’t for this to become a game of telephone, but to see if each person explaining truly comprehends the issue to such a degree that they can explain it to someone else. This exercise is great for not only critical thinking, but also communication skills and general problem solving. You never know, by the end of this session, you may have solved a problem that’s been plaguing you!
2. Work backwards
Few things in the workplace are as frustrating as working on a problem for a long time without coming to a conclusion. In many instances, people hit a form of mental block if they’ve been working on a certain challenge for a while without much forward momentum. In these cases, use this exercise to get everyone to think of things in a different way. A new perspective might be just what everyone needs. Rather than having all of your previous work and information in your mind, start with the end result that you want to achieve. For example, if you have been trying to get your sales team to adopt a new CRM system, but they aren’t using it, you might pause and figure out what the end goal really is. Why is it that you need them to use this CRM system? What are you trying to achieve? You’ll likely find that what you want is a system populated with accurate and consistent customer data. Once you know that this result is the true goal you need to reach, you might start thinking about other ways to get there. Maybe the CRM adoption isn’t the problem at all; maybe there is another reason the sales team isn’t using it. The point is: stop working under the pretenses you already labored under. Go straight to what you hope will happen and start working backwards to see what new scenarios you can uncover.
3. Develop a mind map
Visual aids can be a powerful tool when addressing new challenges or seeing things in a new way. One simple way to start is with a mind map that plots different outcomes based on different scenarios or arguments. It’s essentially one big “If this, then that” scenario, where you can get a visual understanding of what could potentially happen based on several different paths. As an example, let's say you’re trying to figure out if a troublesome client is worth keeping on. Map out a few different scenarios, such as “no, let them go”, “yes, keep them”, “keep them in a limited capacity”, etc. For each of these, address the potential outcomes and what those options might look like. It’s best to do this on a real or digital white board, or some people like to use several post-it notes that can be moved and placed where appropriate. This makes it easier to not only capture all of your options, but to consider some of the effects you may not have thought of before. Plus, it gives your team a great visual to return to for conversations.
4. Read - and read some more
Though this seems overly simple and not like an “exercise” at all, it’s great advice for nearly all teams. Reading various materials exposes everyone to new ideas, new concepts, and new perspectives. Plus, it’s an important way of making sure your brain gets at least some exercise every day. All types of reading are beneficial, from a morning newspaper to an in-depth historical novel. Choose some reading material that you’ve found particularly helpful, along with some that pertain to your industry or subject matter, and set them out in a resource section in the office. You might also consider starting a monthly book club or even a group message board where people can leave reviews, ask questions, and generally discuss reading material. If you want to take things a step further, create a reading challenge where people can get points and earn prizes for time spent reading.
5. Host a debate
Competitive debate is something many people are passionate about - but even for those who don’t particularly enjoy it, there are benefits. Organize your team into two groups and give them a topic to debate. We suggest avoiding topics that are overly sensitive like politics or hot-button cultural issues. Ideally, it’s a subject that’s new to both of them, so that no one has an unfair advantage. Give them time to complete some research and prepare their thoughts, and then debate with each other in good faith. This is great practice for creating more structured arguments and organizing a variety of information. We suggest avoiding topics that are overly sensitive like politics or hot-button cultural issues.
6. Learn about logical fallacies
In formal logic circles, experts have identified several common fallacies that tend to occur over and over in arguments. If you can learn about these, and be able to pick them out of arguments, you have a much better chance of thinking critically through an issue. You can find them in conversations or even your own thoughts, which adds a lot of value to intense discussions. You might host a workshop or a lunch and learn where these are covered in detail, and then have a quiz or engaging activity where arguments are presented and people must pick out the fallacies present.
Here are the most common logical fallacies:
- Ad hominem: When a position is attacked based on an individual’s personal character or other attributes, rather than its own merit.
- Non sequitur: When the conclusion of an argument doesn’t logically follow from the original premise.
- Slippery slope: In this fallacy, someone asserts that a chain of extraneous events is bound to occur if they allow their opponent's argument.
- Motte and Bailey: This happens when a debater defends a controversial position by intentionally confusing it with a similar but less controversial assertion.
- Appeal to authority: This can often occur when an individual asserts the truth of their argument simply by citing an authoritative source.
- Begging the question: This is a common fallacy in which an individual assumes the conclusion of their argument on their premises.
7. Ladder of inference exercise
Each of us naturally makes inferences as part of our human decision-making process, and understanding how we do that can be really helpful. Start by discussing a common scenario, and then write down the assumptions that might be used to draw conclusions. For example, if you see a professional contact at a networking event, but they turn away when they see you, what could that mean? Our brains immediately start to infer things, such as “They are mad at my company”, or “They don’t like me.” Have your team list out the possible reasons this could have happened, and then talk about other reasons that they did not automatically conclude. This is a great practice for helping people to think critically through everyday situations, rather than letting their own minds run away with them. For more problem solving games or team-building brain teasers, make sure to follow our blog.
8. The “Five Whys” technique
This is an analytical skill that can help people to uncover the source of a problem. The core tenant of the concept is repeatedly asking “why?” when a problem is encountered to determine its root cause. You may need several rounds of questioning; just keep going. The most beneficial part that helps you practice critical thinking is the process of asking "why?" and uncovering the deeper issues affecting a situation. Here’s a simple example. Your computer keeps crashing. Why? Because the computer keeps running out of memory. Why? Because I have too many programs running at once. Why? Because I’m trying to multitask. Why? Etc. Come up with some scenarios and help your team to work through several scenarios as practice.
9. Practice inversion
This is a form of critical thinking that can be used in almost any situation, and involves playing the role of devil’s advocate in a situation. To try it, adopt the opposite view of whatever the general consensus is on an issue. This helps you to explore and also consider other options than the ones that immediately come to mind. For example, if you are considering developing a new product line, start by listing all of the reasons why that might be a bad idea (limited resources, too expensive, etc). Only when you clearly understand these potential negatives can you fully work through the pros and cons of such a decision.
10. Opinion vs. fact
Our current digital world makes it increasingly common to confuse opinions with facts. Sensationalist articles and click-bait headlines are huge contributors to this problem. It’s essential that your team can discern fact from opinion - in their personal and professional lives. Practice this skill by reading an article or listening to the news with your team, and having them go through each statement sharing what is opinion and what is fact. For example, “The DOW hit this number on Friday.” is a fact, while “This market is tremendous for stock-holders” is an opinion. You can even make copies of an article and have everyone use different colored highlighters to show what is fact vs. opinion.
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Make critical thinking a component of your team retreats
A great team-building retreat is a robust combination of fun, learning, and skill building. These critical thinking exercises, along with activities like team-building activities, leadership activities, and team ideation techniques can all go a long way toward building your best team. A series of fun and engaging activities that helps your staff to get to know each other and the company better is ideal.
If you aren’t sure how to put together an effective agenda, reach out to Surf Office. We help companies of all sizes to pull off memorable work retreats that teams look forward to each year.